{"id":4947,"date":"2025-10-04T13:58:05","date_gmt":"2025-10-04T11:58:05","guid":{"rendered":"https:\/\/hospitality-creators.be\/?post_type=avada_faq&#038;p=4947"},"modified":"2025-10-04T13:58:33","modified_gmt":"2025-10-04T11:58:33","slug":"mesurer-ameliorer-exceller","status":"publish","type":"avada_faq","link":"https:\/\/hospitality-creators.be\/fr\/faq-items\/mesurer-ameliorer-exceller\/","title":{"rendered":"Mesurer, am\u00e9liorer, exceller"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1064.96px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong>Qualit\u00e9 du service<\/strong><\/p>\n<p>Dans cette formation, nous analysons comment am\u00e9liorer concr\u00e8tement la qualit\u00e9 de vos services gr\u00e2ce \u00e0 un plan d\u2019action structur\u00e9. Nous mettons en place des outils de mesure suppl\u00e9mentaires, examinons les r\u00e9sultats et les traduisons en actions concr\u00e8tes. C\u2019est en tenant compte du customer journey dans son ensemble ainsi que du r\u00f4le de vos collaborateurs que vous d\u00e9veloppez pas \u00e0 pas des am\u00e9liorations durables et perceptibles par chaque client.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[1866],"class_list":["post-4947","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-formations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mesurer, am\u00e9liorer, exceller - Hospitality Creators<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hospitality-creators.be\/fr\/faq-items\/mesurer-ameliorer-exceller\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mesurer, am\u00e9liorer, exceller - 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