{"id":5028,"date":"2025-08-29T14:41:47","date_gmt":"2025-08-29T12:41:47","guid":{"rendered":"https:\/\/hospitality-creators.be\/portfolio-items\/autogrillgastvrij-voor-elke-wereldreiziger\/"},"modified":"2025-10-04T14:44:57","modified_gmt":"2025-10-04T12:44:57","slug":"autogrill","status":"publish","type":"avada_portfolio","link":"https:\/\/hospitality-creators.be\/fr\/portfolio-items\/autogrill\/","title":{"rendered":"Autogrill"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1064.96px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><img decoding=\"async\" class=\"alignnone size-full wp-image-4325\" src=\"https:\/\/hospitality-creators.be\/wp-content\/uploads\/2025\/08\/autogrill-logo.png\" alt=\"\" width=\"149\" height=\"149\" srcset=\"https:\/\/hospitality-creators.be\/wp-content\/uploads\/2025\/08\/autogrill-logo-66x66.png 66w, https:\/\/hospitality-creators.be\/wp-content\/uploads\/2025\/08\/autogrill-logo.png 149w\" sizes=\"(max-width: 149px) 100vw, 149px\" \/><\/p>\n<p>Un accueil chaleureux de niveau mondial gr\u00e2ce \u00e0 Kevin et Bart.<\/p>\n<p>Am\u00e9liorer l\u2019hospitalit\u00e9 dans les \u00e9tablissements Food &amp; Beverage d\u2019un a\u00e9roport, o\u00f9 se rassemblent des voyageurs venus du monde entier, n\u2019est pas une t\u00e2che facile. Mais gr\u00e2ce \u00e0 l\u2019engagement de Kevin Strubbe, la qualit\u00e9 de l\u2019accueil s\u2019est consid\u00e9rablement am\u00e9lior\u00e9e dans plusieurs \u00e9tablissements de l\u2019a\u00e9roport de Bruxelles. Kevin, en collaboration avec Bart, a m\u00eame provoqu\u00e9 un changement perceptible dans la mani\u00e8re dont le personnel interagit avec les passagers et les visiteurs \u00e0 travers des s\u00e9ances de groupe et un accompagnement individuel.<br \/>Les s\u00e9ances de groupe ont \u00e9t\u00e9 essentielles pour aligner toute l\u2019\u00e9quipe. Kevin a su cr\u00e9er un environnement o\u00f9 les collaborateurs se sentaient \u00e9cout\u00e9s et motiv\u00e9s. L\u2019\u00e9quipe a pu mieux apprendre \u00e0 r\u00e9pondre aux divers besoins des voyageurs gr\u00e2ce \u00e0 des exercices pratiques et des discussions ouvertes.<br \/>En plus des s\u00e9ances collectives, Kevin &amp; Bart ont \u00e9galement propos\u00e9, sous forme de \u00ab formation en situation de travail \u00bb, un entra\u00eenement individuel. Ces entretiens en t\u00eate-\u00e0-t\u00eate offraient aux collaborateurs l\u2019opportunit\u00e9 d\u2019aborder les d\u00e9fis sp\u00e9cifiques rencontr\u00e9s dans leur quotidien professionnel. Kevin &amp; Bart ont ainsi pu fournir des solutions sur mesure et identifier des pistes d\u2019am\u00e9lioration personnelles, ce qui a conduit \u00e0 un progr\u00e8s significatif dans l\u2019attitude et les comp\u00e9tences du personnel.<br \/>Gr\u00e2ce \u00e0 son approche cibl\u00e9e, Kevin a hiss\u00e9 l\u2019hospitalit\u00e9 des \u00e9tablissements de l\u2019a\u00e9roport \u00e0 un niveau sup\u00e9rieur. Ces am\u00e9liorations sont perceptibles non seulement pour les voyageurs, mais aussi pour les collaborateurs qui exercent d\u00e9sormais leur travail avec davantage de confiance et de motivation.<br \/>Une recommandation absolue pour les organisations qui souhaitent renforcer leur exp\u00e9rience client.<\/p>\n<p>Wendy Swinnen<br \/>Senior Operations Manager, Autogrill &#8211; Brussels Airport<br \/>www.autogrillbelgie.be<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Des formations cibl\u00e9es en \u00e9quipe et un coaching personnalis\u00e9 qui ont inspir\u00e9 de mani\u00e8re tangible aussi bien les voyageurs que les collaborateurs.<\/p>\n","protected":false},"author":1,"featured_media":5029,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[],"portfolio_skills":[],"portfolio_tags":[],"class_list":["post-5028","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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