{"id":5062,"date":"2025-08-29T15:05:50","date_gmt":"2025-08-29T13:05:50","guid":{"rendered":"https:\/\/hospitality-creators.be\/portfolio-items\/landal-mooi-zutendaalgastvrijheid-in-beweging\/"},"modified":"2025-10-04T14:58:13","modified_gmt":"2025-10-04T12:58:13","slug":"landal-mooi-zutendaalgastvrijheid-in-beweging","status":"publish","type":"avada_portfolio","link":"https:\/\/hospitality-creators.be\/fr\/portfolio-items\/landal-mooi-zutendaalgastvrijheid-in-beweging\/","title":{"rendered":"Landal mooi Zutendaal"},"content":{"rendered":"

\"\"<\/p>\n

Transformer un besoin en r\u00e9alit\u00e9 : notre parcours d\u2019hospitalit\u00e9 avec Kevin
\nDepuis quelque temps, le d\u00e9veloppement de l\u2019hospitalit\u00e9 (tant interne qu\u2019externe) et l\u2019implication des collaborateurs faisaient partie de nos pr\u00e9occupations. Nous ne savions pas encore comment nous y prendre concr\u00e8tement, mais le besoin \u00e9tait \u00e9vident.
\nDeux de nos collaborateurs avaient d\u00e9j\u00e0 suivi une formation donn\u00e9e par Kevin Strubbe. L\u2019un d\u2019eux m\u2019a demand\u00e9 : \u00ab Et si notre formateur Kevin pouvait nous aider \u00e0 mettre ce plan en place ? \u00bb Elle a os\u00e9 franchir le pas et nous a mis en contact.<\/p>\n

D\u00e8s que nous avons expliqu\u00e9 \u00e0 Kevin quels \u00e9taient nos besoins, il a imm\u00e9diatement su comment proc\u00e9der. Notre entreprise avait besoin d\u2019une v\u00e9ritable d\u00e9marche en mati\u00e8re d\u2019hospitalit\u00e9 : un programme couvrant diff\u00e9rents th\u00e8mes, o\u00f9 les collaborateurs peuvent exprimer ce qu\u2019ils consid\u00e8rent essentiel en mati\u00e8re d\u2019accueil.<\/p>\n

Kevin sait mieux que quiconque comment relier les r\u00e9alit\u00e9s du terrain \u00e0 une attention constante port\u00e9e au client au fil de ses formations. Cet aspect essentiel a permis de garder les objectifs en t\u00eate et d\u2019impliquer les collaborateurs dans des pistes d\u2019am\u00e9lioration tr\u00e8s concr\u00e8tes pour notre organisation.
\nMais Kevin ne se limite pas \u00e0 dispenser une formation : il r\u00e9fl\u00e9chit en permanence avec nous, y compris avec le management, ce qui permet \u00e0 notre entreprise de v\u00e9ritablement progresser.
\nNous sommes extr\u00eamement satisfaits de la mani\u00e8re dont ce parcours se d\u00e9roule et de l\u2019accompagnement de Kevin. Nous sommes impatients de valoriser au maximum les derni\u00e8res formations et de continuer cette collaboration l\u2019an prochain.<\/p>\n

Crissy Trines-Bours General Manager<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Hospitality Creators a apport\u00e9 structure, inspiration et des am\u00e9liorations concr\u00e8tes, ressenties \u00e0 tous les niveaux de l\u2019organisation.<\/p>\n","protected":false},"author":1,"featured_media":5064,"menu_order":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[],"portfolio_skills":[],"portfolio_tags":[],"class_list":["post-5062","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"\nLandal mooi Zutendaal - Hospitality Creators<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hospitality-creators.be\/fr\/portfolio-items\/landal-mooi-zutendaalgastvrijheid-in-beweging\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Landal mooi Zutendaal - 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