{"id":5068,"date":"2025-08-29T15:09:13","date_gmt":"2025-08-29T13:09:13","guid":{"rendered":"https:\/\/hospitality-creators.be\/portfolio-items\/lindner-hotelnext-level\/"},"modified":"2025-10-04T14:59:41","modified_gmt":"2025-10-04T12:59:41","slug":"lindner-hotelnext-level","status":"publish","type":"avada_portfolio","link":"https:\/\/hospitality-creators.be\/fr\/portfolio-items\/lindner-hotelnext-level\/","title":{"rendered":"Lindner Hotel"},"content":{"rendered":"

\"\"<\/p>\n

Service 3.0 : une hospitalit\u00e9 avec effet Wow<\/p>\n

Service 3.0
\nApr\u00e8s la m\u00e9tamorphose compl\u00e8te du rez-de-chauss\u00e9e et de la WTC Antwerp Sky Lounge, le Lindner WTC Hotel & City Lounge Antwerp souhaitait am\u00e9liorer son niveau de service. Offrir ce petit plus qui d\u00e9passe ce que l\u2019on trouve d\u00e9j\u00e0 \u00e0 Anvers et cr\u00e9er ainsi une hospitalit\u00e9 avec un effet wow \u00e9tait l\u2019objectif.<\/p>\n

Le choix de travailler avec Kevin Strubbe s\u2019est impos\u00e9 naturellement. V\u00e9ritable passionn\u00e9 d\u2019hospitalit\u00e9, il sait mieux que quiconque ce que signifient service et exp\u00e9rience.<\/p>\n

Mais savoir est une chose, agir en est une autre.
\nKevin a re\u00e7u carte blanche pour intervenir au sein de notre \u00e9quipe. Un plan d\u2019action concret a \u00e9t\u00e9 \u00e9labor\u00e9 apr\u00e8s des \u00e9changes approfondis avec le front-office. Il a su motiver les collaborateurs au point de permettre une r\u00e9elle mont\u00e9e en gamme du service. Le plus remarquable ? L\u2019\u00e9quipe prend plaisir \u00e0 relever le d\u00e9fi, au point que cela s\u2019est transform\u00e9 en une saine et amusante comp\u00e9tition pour choyer les clients.<\/p>\n

Un retour sur investissement tangible
\nAfin de garantir la durabilit\u00e9 de ce nouveau mode de fonctionnement, Kevin revient r\u00e9guli\u00e8rement pour accompagner et stimuler les collaborateurs avec de nouvelles id\u00e9es. Son implication et son coaching se traduisent directement par une hausse des \u00e9valuations clients, o\u00f9 la \u00ab cordialit\u00e9 \u00bb de l\u2019\u00e9quipe obtient des scores particuli\u00e8rement \u00e9lev\u00e9s. Bref, un investissement qui se rentabilise largement.<\/p>\n

Nous poursuivrons sans aucun doute cette collaboration \u00e0 l\u2019avenir. Les attentes des clients \u00e9voluent sans cesse, il est donc essentiel d\u2019adapter notre service en cons\u00e9quence. Nous sommes ravis de pouvoir compter sur Kevin pour accompagner le Lindner WTC Hotel & City Lounge Antwerp dans cette \u00e9volution.<\/p>\n

Peter Nuiten
\nAlgemeen Directeur\/ General Manager Lindner WTC Hotel & City Lounge Antwerp<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Gr\u00e2ce \u00e0 notre collaboration avec Hospitality Creators, nous avons pu mettre en place une exp\u00e9rience d\u2019hospitalit\u00e9 concr\u00e8te, avec un vrai impact.<\/p>\n","protected":false},"author":1,"featured_media":5070,"menu_order":10,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[],"portfolio_skills":[],"portfolio_tags":[],"class_list":["post-5068","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"\nLindner Hotel - Hospitality Creators<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hospitality-creators.be\/fr\/portfolio-items\/lindner-hotelnext-level\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lindner Hotel - 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