{"id":2533,"date":"2020-05-10T12:55:17","date_gmt":"2020-05-10T12:55:17","guid":{"rendered":"https:\/\/hospitality-creators.be\/group-bruno-2\/"},"modified":"2020-06-27T13:43:35","modified_gmt":"2020-06-27T11:43:35","slug":"group-bruno-2","status":"publish","type":"page","link":"https:\/\/hospitality-creators.be\/fr\/getuigenissen\/group-bruno-2\/","title":{"rendered":"Group Bruno"},"content":{"rendered":"

Le Groupe Bruno a rencontr\u00e9 Kevin Strubbe en 2014 lorsque nous avons lanc\u00e9 un projet pilote sur la combinaison \u00a0\u00bb Plus et meilleures ventes sur le lieu de travail \u00a0\u00bb et \u00a0\u00bb service \u00e0 la client\u00e8le \u00ab\u00a0. C’\u00e9tait nouveau pour les trois parties : pour Kevin, pour Horeca Forma et pour le Groupe Bruno. Au d\u00e9but, c’\u00e9tait un peu difficile de trouver la bonne fa\u00e7on de collaborer, mais cela a rapidement \u00e9t\u00e9 trouv\u00e9. L’enthousiasme aacontagieux de Kevin a \u00e9t\u00e9 un facteur important \u00e0 cet \u00e9gard et nous avons constat\u00e9 une grande volont\u00e9 de sa part d’en faire un succ\u00e8s.<\/p>\n

Kevin aime avoir un impact positif et est tr\u00e8s orient\u00e9 vers les r\u00e9sultats. Apr\u00e8s avoir effectu\u00e9 quatre grands trajets avec lui, nous ne pouvons que confirmer que sa m\u00e9thode de travail fonctionne et qu’il ne s’agit pas de paroles creuses.<\/p>\n

Chaque nouvelle s\u00e9rie de formations Kevin propose une approche cr\u00e9ative pour maintenir le facteur \u00ab\u00a0Fun & Motivation\u00a0\u00bb \u00e9lev\u00e9 pour nos employ\u00e9s, tout en veillant \u00e0 ce que, par la r\u00e9p\u00e9tition, la mise en place (upselling \/ hospitalit\u00e9) ne soit pas perdue de vue.<\/p>\n

Dans les collaborations intensives, nous estimons qu’il est important qu’un formateur prenne en compte nos besoins et nos attentes et se montre compr\u00e9hensif \u00e0 l’\u00e9gard de notre entreprise. Kevin s’est non seulement assur\u00e9 qu’il s’identifiait \u00e0 notre entreprise et \u00e0 notre secteur, mais il a \u00e9galement montr\u00e9 qu’un formateur peut d\u00e9passer les attentes. Il r\u00e9fl\u00e9chissait r\u00e9guli\u00e8rement avec nous et, \u00e0 des moments inattendus, il a propos\u00e9 des id\u00e9es qui ont b\u00e9n\u00e9fici\u00e9 \u00e0 notre exploitation et \u00e0 l’exp\u00e9rience de nos clients.<\/p>\n

Luca Bruno<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

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